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Web Rules: How the Internet Is Changing the Way Consumers Make Choices
by Murphy, Tom
 

 
Cover Price: $25.00
Online Price: $13.75
You save $11.25 (45%)

 

ISBN-10: 079313613X
ISBN-13: 9780793136131
Publisher: Dearborn Financial Publishing Inc
Published May 2000; Hardcover; 303 pages
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Related categories:
All Sections > Internet > Dot Com Biography/Misc. Novels

Summary:
According to technology insider Tom Murphy, the information age is all aboutthe consumer, "what they know and what they want and what they need."Businesses must respond to the needs and demands of consumers or riskfalling behind in a fast-changing marketplace, where cyber-rivals lurecustomers with lower prices, better service and more choices. Web Rulesexplores this new landscape, the power of the consumer, and its far-reachingeffects on our lives. Some of today's biggest newsmakers, including JerryYang, cofounder of Yahoo!; Andy Grove, cofounder and chairman of IntelCorp.; and others, share their views about the Internet and how it willcontinue to change the future of business.

Table of Contents:
Acknowledgments
Pt. 1Introduction: The Powerful Consumer1
1Past Is Prologue: The Customer is Right, Again7
2Real-Time Media: Then and Now21
3Gadgets: The Future and Getting There37
4Interactivity: Taking Control57
5Powershopping: Service, Please!73
6Finance: In Your Interest85
7Powerful Medicine: Cyberdocs On Call97
8That's Entertainment: Unlimited Choice109
9Journalism Verite: The Global Newsroom121
Pt. 2Introduction: Planning the Future131
Ann Winbald: Hummer-Winblad Venture Partners133
Trip Hawkins: 3DO Company147
Jerry Yang: Yahoo!167
Rebecca Eisenberg: Ecastinc.com187
Andy Grove: Intel Corporation201
Mike Bloomberg: Bloomberg LP215
Jerry Brown: Mayor of Oakland, California231
Paul Erdman: Author and Economist243
Barry Diller: USA Networks, Inc259
Paul Saffo: Institute for the Future267
Web Rules: Conclusions and Challenges285
Index295


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