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Summary:
How to upgrade your current messaging and collaboration system to take full advantage of Microsoft Exchange 2000
Almost half of Fortune 1000 companies have either standardized their messaging platform on the Microsoft Exchange Server or plan to migrate to it. Microsoft Exchange 2000 is a significant improvement over previous versions. In this book, networking expert Stan Reimer presents a case study of a model company that provides IT professionals with a realistic view of the migration path from Exchange 4.0/5.x to 2000, including how to contend with problems such as legacy systems, planning, product integration, implementation, system maintenance, and more. Because the migration path involves migration to both Windows 2000 Active Directory and Exchange 2000, it is unusually complex. As a result, this book is as relevant to the large corporation with multiple domains, locations, and Exchange servers, as it is to the small company with a single-server location.

Responding to the ongoing demands from IT professionals for current and reliable information on the latest programming technologies, Wiley Computer Publishing introduces the Gearhead Press titles. These books, written by accomplished trainers in their respective fields, focus on using real-world case studies to give readers the best information on leading technologies.
The Gearhead Press titles will be characterized by two different imprints: In the Trenchesand Point to Point. The In the Trenches titles are fast-paced books written by fellow IT professionals who have been there and done that and will introduce readers to the new technology and guide them to a high level of proficiency. The Point to Point titlesinvite readers to join an IT team at a model company and implement the technology in a real-world environment–complete with positives and negatives.

Table of Contents:

	Introduction	xv
Part 1	Introducing the Exchange 2000 Migration	1
Chapter 1	Why Migrate? Exchange 2000 Enhancements	3
	Active Directory Integration	4
	User and Group Management	5
	Integrated Security	6
	More Administration Options	7
	Custom Management Tools	8
	Better Client Support	11
	Configuration Information	12
	Exchange 2000 and Active Directory Schema Changes	14
	Information Store Enhancements	14
	Storage Groups and Stores	15
	Other Information Store Enhancements	17
	Internet Information Services Integration	19
	Exchange Protocol Architecture	19
	Internet Protocol Support	20
	Multiple Virtual Servers	21
	Distributed Internet Protocol Services	22
	Outlook Web Access	23
	Administration and Routing	25
	Delegating Administration with Administrative Groups	25
	Controlling Message Flow with Routing Groups	26
	Exchange System Policies	28
	Real-Time Collaboration Tools	29
	Instant Messaging	29
	Chat Server	30
	Conferencing Services	31
	Developer Tools Enhancements	33
	Accessing the Information Store	33
	Exchange Server Events	35
	Conclusion	36
Chapter 2	Comparing Exchange 4.0/5.x and Exchange 2000	39
	Administration Interface Changes	40
	Recipient Management	43
	Creating Mailboxes and Distribution Lists	43
	Managing Address Lists	47
	Managing Recipient Policies	49
	Internet Protocol Support	50
	Internet Protocol Architecture	51
	Server Message Flow	54
	Configuring Protocol Virtual Servers	56
	Outlook Web Access	59
	Configuring Distributed Servers	60
	Configuring Administration	62
	Sites Versus Administrative Groups	62
	Configuring Administrative Groups	64
	Moving Exchange Servers between Administrative Groups	66
	Message Routing	67
	Sites Versus Routing Groups	67
	Message Routing Administration in Exchange 4.0/5.x	68
	Message Routing Administration in Exchange 2000	70
	SMTP and E-Mail Security	71
	Link State Table	72
	Administering External Connectors	75
	Implementing Routing Groups	76
	Implementing Routing Group Connectors	76
	Information Store	78
	Information Store Configuration	78
	Exchange System Policies	84
	Public Folders	87
	Public Folder Trees	88
	Public Folder Administration	89
	Conclusion	90
Chapter 3	Introduction to North American Air	93
	Purpose of the Business Scenario	94
	North American Air Overview	96
	Corporate IT Infrastructure	97
	North American Air Messaging Infrastructure	103
	Texas	103
	Winnipeg	106
	Atlanta	107
	Chicago	107
	San Diego	108
	Vancouver	108
	Portland	109
	Conclusion	110
Part 2	Planning	111
Chapter 4	Migrating to Exchange 2000: The Planning Phase	113
	Corporate Preplanning	115
	Identifying the Corporate Vision and Goals	115
	Identifying Opportunities and Obstacles	116
	Choosing the Technology	117
	Assembling the Project Team	119
	Collecting Corporate Information	122
	Corporate Structure and Locations	122
	Current Network Infrastructure	123
	Current Messaging Infrastructure	123
	Current Desktop Configurations	125
	Current Administrative Practices	126
	Current Business Applications	127
	Application Development with Exchange 2000	127
	Developing the Project Plan	128
	Planning and Scope Document	128
	Gap Analysis Document	130
	Risk Mitigation Document	131
	North American Air Business Issues	134
	Windows 2000 Domain Structure	135
	Organizing and Managing Information Using Exchange 2000	136
	Outlook Web Access	137
	Consolidating Servers	137
	Lowering Support Costs	138
	Future Growth	138
	Developing a Test Environment	139
	Purpose of the Test Environment	139
	Test Environment Configuration	140
	The North American Air Test Environment	144
	Conclusion	148
Chapter 5	Completing the Planning Process	151
	Windows 2000 Deployment Planning	152
	Should You Migrate to Windows 2000 and Exchange 2000 at the Same Time?	152
	Active Directory Planning	154
	Exchange 2000 and Active Directory Planning	164
	North American Air Domain Planning	164
	Active Directory OU Design and Exchange	168
	DNS Planning	168
	Active Directory Site Planning	171
	Locating Domain Controllers and Global Catalog Servers	175
	The Effect of Exchange 2000 on the Global Catalog	178
	Group Planning and Implementation	179
	Migration Process and the Active Directory Connector	182
	Exchange 2000 Deployment Planning	183
	Administrative Planning	183
	Message Routing Planning	186
	Server Planning	188
	Conclusion	191
Part 3	Migrating to Windows 2000 Active Directory	193
Chapter 6	Migrating to Active Directory	195
	Migration Options	196
	Upgrading a Domain	199
	Disaster Recovery Planning	199
	The Upgrade Process	200
	Domain Upgrade Issues	203
	Switching to Native Mode	206
	Planning the Domain Upgrade Order	208
	Domain Restructuring	209
	When to Restructure	209
	Migrating Security Principals	210
	Intra- and Inter-Forest Restructuring	211
	Domain Restructuring Tools	213
	Migrating North American Air to Windows 2000	216
	Installing the Root Domain	218
	Upgrading an Existing Domain	223
	Domain Restructuring	226
	Exchange Server and the ADMT	234
	Conclusion	234
Chapter 7	Using the Active Directory Connector	237
	Preparing the Exchange Organization for Migration	238
	The Active Directory Connector	239
	ADC Synchronization Overview	243
	Installing and Configuring the ADC	246
	ADC Installation Procedure	247
	Configuring Connection Agreements	250
	Planning and Deploying the ADC	261
	Exchange 4.0/5.x Distribution Lists and Universal Groups	261
	Replicating Multiple Recipient Containers	263
	Migrating User Information to Active Directory	265
	Designing ADC Connection Agreement Scenarios	271
	Implementing the ADC at North American Air	278
	The ADC in the Winnipeg Domain	278
	The ADC in the Atlanta-Chicago Domain	280
	The ADC in the Texas Domains	281
	Conclusion	282
Part 4	Migrating to Exchange 2000 Server	283
Chapter 8	Migrating a Single Site to Exchange 2000	285
	Preparing the Forest for Exchange 2000	286
	Using /forestprep	286
	Running Domainprep	292
	Upgrading the Exchange Site	294
	Upgrading an Existing Exchange 5.5 Server	294
	Upgrading the Site with a Move Mailbox Upgrade	301
	Leapfrog Migration	306
	Upgrading Public Folders	308
	Upgrading and Managing the Internet Mail Service	316
	Upgrading Outlook Web Access	319
	Upgrading Other Connectors	320
	Removing the First Exchange Server in the Site	321
	Upgrading the Winnipeg Site at North American Air	323
	Conclusion	326
Chapter 9	Coexisting with Exchange 4.0/5.x Servers	329
	Coexistence Issues	329
	Sites, Administrative Groups, and Routing Groups	332
	Messaging Coexistence	334
	Directory Coexistence	336
	Configuration Connection Agreements	337
	Site Replication Service	341
	Active Directory Replication and Exchange Directory Replication	347
	Implementing the SRS at North American Air	348
	GWART and the Link State Table Coexistence	353
	Other Coexistence Issues	354
	Proxy Address Coexistence	354
	Site Service Account Coexistence	355
	Address Book Views and Address Lists	357
	Offline Address Lists	358
	Coexistence with Another Organization	361
	Conclusion	364
Chapter 10	Completing the Migration	365
	Upgrading the Site Connectors	365
	Upgrading a Site Connector	366
	Upgrading an X.400 Connector	367
	Upgrading an Internet Mail Service Connector	368
	Replacing a Dynamic RAS Connector	369
	Migrating from Other Messaging Systems	371
	Migrating from MS Mail	372
	Migrating from Lotus Notes	380
	Completing the Migration at North American Air	382
	Migrating the Atlanta and Chicago Locations	382
	Migrating the Texas Locations	384
	Migrating the Vancouver Location	388
	Migrating the San Diego MS Mail Server	388
	Migrating the Portland Domino/Lotus Notes Server	389
	Switching to Native Mode	389
	Conclusion	390
Part 5	Managing and Maintaining the Exchange 2000 Server Organization	391
Chapter 11	Managing the Exchange 2000 Organization	393
	Configuring Global Settings	394
	Configuring the Internet Message Formats and Automatic Responses	394
	Configuring Message Delivery Options	397
	Administering Exchange 2000 Virtual Servers	399
	Setting General Options	399
	Setting Access Options	400
	Setting Message Options	403
	Setting Delivery Options	405
	Managing the Virtual Server Queues	410
	Configuring Exchange 2000 Routing Group Connectors	413
	Configuring the Routing Group Connector	414
	Configuring the SMTP Connector	422
	Configuring the X.400 Connector	429
	Conclusion	430
Chapter 12	Implementing Additional Exchange 2000 Services	431
	Implementing Outlook Web Access	431
	OWA in Exchange 2000	433
	Configuring Distributed Servers	438
	Configuring Secure OWA	440
	Implementing Public Folder Enhancements	451
	Configuring Multiple Public Folder Trees	451
	Administering Full-Text Indexing	457
	Implementing Instant Messaging	463
	Instant Messaging Overview	463
	Planning for Instant Messaging	468
	Implementing Instant Messaging	469
	Implementing Conferencing Services	473
	Conclusion	483
Chapter 13	Monitoring and Maintaining Exchange 2000	485
	Monitoring the Exchange Organization	486
	Monitoring Server Performance	486
	Configuring Notifications	492
	Configuring Diagnostic Logging	495
	Monitoring Message Flow	499
	Monitoring the North American Air Exchange Organization	503
	Maintaining the Exchange Organization	505
	Understanding Exchange Database Design	505
	Using the Database Utilities	510
	Backing Up Exchange Servers	514
	Restoring Exchange Servers	518
	Maintaining the North American Air Organization	524
	Conclusion	525
	Epilogue	527
	Index	529