Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children, 2nd Edition by Betz, Charles T.
Cover Price: $54.95 Online Price: $43.96 You save $10.99 (20%)
ISBN-10: 0123850177 ISBN-13: 9780123850171 Publisher: Morgan Kaufmann Published October 2011; Paperback; 439 pages