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Making the Technical Sale
by Greenwald, Rick / Milbery, James
 

 
Cover Price: $34.95
Online Price: $20.62
You save $14.33 (41%)

 

ISBN-10: 0966288998
ISBN-13: 9780966288995
Publisher: Muska & Lipman
Published March 2001; Paperback; 385 pages
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Related categories:
All Sections > Computing > Technical Communication

Summary:
The technical sales professional fills a valuable role in the sales cycle of a software product. This book discusses how technical sales is different from general sales, details the full range of skills needed by technical sales professionals, illuminates the typical tasks technical sales professionals handle, and explores the role these people play on the sales team. It covers basics such as presentation skills, working in a team, and time management; specifics such as creating and delivering demos, working with groups of prospects, handling objections, and competitive positioning; and the overall technical sales cycle. Sales and project managers, consultants, and technical sales professionals will benefit from the depth of training offered in this book.

Table of Contents:
Introduction1
1Your World7
2The Sales Process23
3The Technology Life Cycle35
4Understanding the Buyer51
5Working with People69
6Feature Benefit Selling93
7Mastering the Demo113
8Qualification and Planning for Presentations and Demonstrations139
9Making Effective Technical Sales Presentations159
10Delivering Effective Product Demonstrations181
11Managing Product Evaluations211
12Handling Objections241
13Responding to RFIs259
14Working the Installed Base and Alternative Sales Channels275
15Working the Competition295
16Eight Challenging Prospects315
17The Seven Deadly Sins of Sales Consultants335
18Productivity Enhancers and Time Management353
19Sales Consulting in the E-World367
Index377


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