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Making the Technical Sale by Greenwald, Rick / Milbery, James |

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Cover Price: $34.95 Online Price: $20.62 You save $14.33 (41%) ISBN-10: 0966288998 ISBN-13: 9780966288995 Publisher: Muska & Lipman Published March 2001; Paperback; 385 pages |
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Related categories: All Sections > Computing > Technical Communication
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Summary: The technical sales professional fills a valuable role in the sales cycle of a software product. This book discusses how technical sales is different from general sales, details the full range of skills needed by technical sales professionals, illuminates the typical tasks technical sales professionals handle, and explores the role these people play on the sales team. It covers basics such as presentation skills, working in a team, and time management; specifics such as creating and delivering demos, working with groups of prospects, handling objections, and competitive positioning; and the overall technical sales cycle. Sales and project managers, consultants, and technical sales professionals will benefit from the depth of training offered in this book.
Table of Contents: | Introduction | 1 | | 1 | Your World | 7 | | 2 | The Sales Process | 23 | | 3 | The Technology Life Cycle | 35 | | 4 | Understanding the Buyer | 51 | | 5 | Working with People | 69 | | 6 | Feature Benefit Selling | 93 | | 7 | Mastering the Demo | 113 | | 8 | Qualification and Planning for Presentations and Demonstrations | 139 | | 9 | Making Effective Technical Sales Presentations | 159 | | 10 | Delivering Effective Product Demonstrations | 181 | | 11 | Managing Product Evaluations | 211 | | 12 | Handling Objections | 241 | | 13 | Responding to RFIs | 259 | | 14 | Working the Installed Base and Alternative Sales Channels | 275 | | 15 | Working the Competition | 295 | | 16 | Eight Challenging Prospects | 315 | | 17 | The Seven Deadly Sins of Sales Consultants | 335 | | 18 | Productivity Enhancers and Time Management | 353 | | 19 | Sales Consulting in the E-World | 367 | | Index | 377 |
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