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The E-Commerce Question and Answer Book: A Survival Guide for Business Managers
by Rosen, Anita
 

 
Cover Price: $19.95
Online Price: $12.97
You save $6.98 (35%)

 

ISBN-10: 0814405258
ISBN-13: 9780814405253
Publisher: AMACOM
Published December 1999; Paperback; 210 pages
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Related categories:
All Sections > Internet > eCommerce/eBusiness

Summary:

This book provides fast answers to important questions about entering (and prospering in) the world of e-commerce.

Everyone in business knows the Internet is the fastest — and fastest-growing — way to sell and buy just about anything. But most people don't know how to actually use this tool to their competitive advantage.

What exactly is electronic commerce? Are online transactions secure? How do you capture customers' sales patterns? How do you provide mass customization? Now marketers, managers, salespeople, entrepreneurs, and others can find fast answers to every pressing question and nagging concern about the world of electronic commerce.

This practical question-and-answer guide quickly and concisely explains how to:

  • Integrate e-commerce into a business strategy
  • Understand the technology
  • Identify key opportunities for a business
  • Devise an e-commerce implementation plan
  • Successfully create and market a site, and much more.


Table of Contents:
Introduction
Chapter 1: The Internet Today
Chapter 2: Identifying Your Direction
Chapter 3: E-Commerce Technology
Chapter 4: Creating E-Commerce Services
Chapter 5: Hosting and Supporting E-Commerce
Chapter 6: Marketing an E-Commerce Site
Glossary
Index


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