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Summary:

"In every sense, the CMM represents the best thinking in the field today... this book is targeted at anyone involved in improving the software process, including members of assessment or evaluation teams, members of software engineering process groups, software managers, and software practitioners..."
--From the Foreword by Watts HumphreyThe Capability Maturity Model for Software (CMM) is a framework that demonstrates the key elements of an effective software process. The CMM describes an evolutionary improvement path for software development from an ad hoc, immature process to a mature, disciplined process, in a path laid out in five levels. When using the CMM, software professionals in government and industry can develop and improve their ability to identify, adopt, and use sound management and technical practices for delivering quality software on schedule and at a reasonable cost.

This book provides a description and technical overview of the CMM, along with guidelines for improving software process management overall. It is a sequel to Watts Humphrey's important work, Managing the Software Process, in that it structures the maturity framework presented in that book more formally.

Features:

Compares the CMM with ISO 9001
Provides an overview of ISO's SPICE project, which is developing international standards for software process improvement and capability determination
Presents a case study of IBM Houston's Space Shuttle project, which is frequently referred to as being at Level 5

Table of Contents:

1	Introducing Software Process Maturity	3
2	The Software Process Maturity Framework	15
3	The Structure of the Capability Maturity Model	29
4	Interpreting the CMM	41
5	Using the CMM	81
6	A High-Maturity Example: Space Shuttle Onboard Software	93
7	The Key Areas for Level 2: Repeatable	125
8	The Key Process Areas for Level 3: Defined	193
9	The Key Process Areas for Level 4: Managed	277
10	The Key Process Areas for Level 5: Optimizing	305
	App. A. References	345
	App. B. Acronyms	349
	App. C. Glossary	352
	App. D. Abridged Version of the Key Practices	370
	App. E. Mapping the Key Practices to Goals	399
	App. F. Comparing ISO 9001 and the CMM	404
	App. G. An Overview of ISO's SPICE Project	419
	App. H. Change History of the CMM	426
	App. I. Change Request Form	431
	Index	434